[Advice] Need to remove/edit a message board post from Google

Start spending your marketing money.

Ask the members on this board a favor.

Tell them to create a review on that board.

In return, you'll make them a contributing member.

You can pay $10 in the tip jar per review.

Your company will have more good reviews.

At the same time, you'll help the members become contributing members.

Finally, the board will benefit the most.

Its a win win situation for everyone involved.

P.S.
Just watch out for Jocar --- make sure he doesn't leave a fapping review.

 

Xerobull is moestavern19's customer... moestavern19 is Xerobull's company... finkle... einhorn... einhorn... is... FINKLE?!?!?

 

How does something written 4 years ago still show up #2 on a google search? Maybe you can do some search optimization work to get 10 other websites higher in the Google algorithm than this review?

 

Yeah, it's unusual but Google deems some of those old forum posts as relevant in branded search. His company just doesn't have a lot of authoritative satellite websites (like you mentioned) to help with branded search. I'm pretty sure Moes is working on that though.

He wants a quick fix. And that isn't quick.

 

Just pay up and be a sponsor on the forum. You might even do some sales on the forum. It's their forum, so they have a right to not delete it. It'll get rid of your headache.

Also what you can do is also as someone suggest to get some sites, get some reviews about your sites, and then rank them higher than the negative feedback. However it'll still be there so it won't solve the problem entirely.

My suggestion is just to pay the sponsor fee and try to make some sales on the forum also. It will probabably only cost a couple hundred and all the other routes will cost more and take some time to outrank the negative thread.

 

Be careful with those SEO consultants, lots of pee-pee games and BS. What'd they say?

 

Id suggest you create enough content that just buries that link youre not happy with.

Get yourself as many social media outlets as possible. Post your business in as many places as you can using certain terms that include your companies name, the positive reviews you get, the customer satisfaction, all those type of key words google will key in on when someone is searching for your company to see what people think of it.

If your company is big enough, pay people to post articles on their web site about what you do. Write these articles yourself and offer them to sites for cash. They will post them (I know I do with betting companies on my site mostly).

Its possible to get that line off googles search but it will take time and work.

 

On the profile sites, in my experience, the ones thank rank the quickest and easiest for branded search are BBB, Yelp, Angie's List, YouTube. After that it's a crapshoot. Facebook, LinkedIn, Twitter, crapshoot. Of course Google will update the algo and it'll all flip. Those directory sites recently got a major boost.

 

Like it was alluded to above... maybe give a product away free to the forum folks or a high ranking poster and ask that they review it on the forum. Try and get them to title the thread with specific keywords. You usually wont get two threads from the same forum dominating page 1 for branded search. The fresher thread might take its place. You can also encourage discussion, create an account to post from on that thread, etc... Google will see its fresh, relevant and active, then hopefully bump the ancient thread down. Sometimes the long-standing URL's carry authority though.

 

I don't know about you, but the only time I feel obligated to write a review is when it is a bad experience. I may have written a positive review at some point, but it was probably a result of nagging emails or pop ups on my mobile device asking me to write a review.

 

You're conferring, are you? Throw out them big words big time.

 

Be careful if you look into sites that engage in black hat SEO - it's a matter of short-term gains vs. the potential of a Google penalty down the road. Whatever you do, do not sign onto an agency that pays for links or "guest blogging." The latter has recently been decreed "dead' by Google's head of webspam.

Ziggy's advice regarding long-term social profiles is good - engagement on Facebook, Google+, Pinterest, etc. can really help a brand dominate Page One for branded search.

Additionally, it could be worth seeding your products to authoritative reviews websites in the hopes that a review from them will matter much more in the eyes of Google than a four-year old forum post.

Another thing to remember: there is always churn in the results. Google is constantly tweaking their algorithm. Given their take on content, relevance and freshness, I find it hard to believe that a four-year-old anonymous forum review will always rank #2 for your branded queries. However, I know that churn may not come soon enough. That's where it pays to be proactive with social profiles and seeding products for review.

 

I don't think you're getting "negative" SEO. The intent is to get a manual penalty or Penguin hit for the post he wants to erase. What you're saying to avoid is actually exactly what you'd want in this case.

 

If I have a good experience, I tell other people. If I have a bad experience, I tell the company/vendor/service/product peeps. In regards to reviews, I seldom write a bad review and probably won't and only do when I know the issue can not be reasonably solved by the vendor.

In this case, I think moes' company did its best to make things right, and he says the customer is saying he's cool now, but... even then, that indexed and posted stuff lingers and will be difficult to remove.

I'll stay tuned. It's interesting to see what results may come.

 

Yeah, I understand that he needs to prop up higher authority sites in the SERPs to push down this forum post. However, my warning was just that he should be careful about certain tactics, especially those peddled by "reputation management" sites. Not only are those running afoul of Google in some cases, but the third-party domains they leverage are also starting to disavow links, block blatant attempts to latch onto their Page Authority and, in some cases, report this type of action to Google itself.

The point is that everything done should appear natural and in-line with his brand. That's why I also recommended seeding products for review with high authority domains. A "fresh" review from a real person with a known Internet presence not only has the chance to outrank a four-year-old anonymous forum post, but could also be shared socially and republished across other outlets.