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[Advice] Tmobile scamming me

Discussion in 'BBS Hangout' started by pradaxpimp, Oct 8, 2008.

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  1. pradaxpimp

    pradaxpimp Member

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    Here's the situation.

    I got one line, and I added mobile to mobile in the middle of August. Cycle ends in early September.

    I get my bill and it says I'm way over due to my mobile to mobile. They already charged me for the month and now I gotta pay over 100 in charges.
     
    #1 pradaxpimp, Oct 8, 2008
  2. BmwM3

    BmwM3 Member

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    Do what everyone does and yell at them until they correct the problem. I do that all the time with sprint when they screw up.They even opened an investigation, and of course I won.
     
    #2 BmwM3, Oct 8, 2008
  3. yobod

    yobod Member

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    Yep, all you gotta do is raise hell. They are usually pretty good about fixing problems, but you have to fight a little first.
     
    #3 yobod, Oct 8, 2008
  4. thech0senone

    thech0senone Member

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    Yeah you got to just be persistent. Sprint screws up with my bill all the time and I have to go thru a lot of reps before it gets corrected.
     
    #4 thech0senone, Oct 9, 2008
  5. no_answer

    no_answer Member

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    Yeah, call t-mobile. They're reps aren't out sourced, so they will understand what you're talking about. :D
     
    #5 no_answer, Oct 9, 2008
  6. no_answer

    no_answer Member

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    Their* that's it.
     
    #6 no_answer, Oct 9, 2008
  7. meggoleggo

    meggoleggo Member

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    T-Mobile screwed up on my billing once, I just called them and talked to them in a nice voice - I didn't even have to yell at them.

    In fact, I need to call them sometime soon. Thanks for reminding me I need to do that.
     
    #7 meggoleggo, Oct 9, 2008
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