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Need help with my RAM

Discussion in 'BBS Hangout' started by ToyCen428, Aug 2, 2008.

  1. ToyCen428

    ToyCen428 Member

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    I bought a Compaq desktop couple weeks ago, came with 1gb ram and 4gb capacity... so I purchased 2 2gb chips (4gb) and I just installed them. So I go to Crucial.com to make sure everything is being read fine, and it comes up with this:

    [​IMG]

    SAYS I have the "maximum" amount of RAM installed but then it SHOWS I have nothing lol wtf?

    And here is the screen cap of my System properties screen:

    [​IMG]

    Did I install it wrong or do you think Crucial.com is just acting up?
     
    #1 ToyCen428, Aug 2, 2008
  2. threedigithomy

    threedigithomy Member

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    #2 threedigithomy, Aug 2, 2008
  3. cdastros

    cdastros Member

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    I would believe BIOS over anything else. Just go into BIOS and if it says you have 4 gigs, you got 4 gigs.
     
    #3 cdastros, Aug 2, 2008
  4. rcoleman15

    rcoleman15 Member

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    I've run into that same problem with that website before as well about a year ago. Its them and not you.
     
    #4 rcoleman15, Aug 2, 2008
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