1. Welcome! Please take a few seconds to create your free account to post threads, make some friends, remove a few ads while surfing and much more. ClutchFans has been bringing fans together to talk Houston Sports since 1996. Join us!

  2. ROCKETS GAMEDAY
    Just Dave flying solo tonight -- come join us for live postgame as the Rockets collapsed then came back to beat the Pelicans 107-105 Friday night!

    LIVE! ClutchFans on YouTube
Welcome ClutchFans Live

Problem With iTunes on My Computer

Discussion in 'BBS Hangout' started by ima_drummer2k, Oct 23, 2006.

Tags:
  1. ima_drummer2k

    ima_drummer2k Member

    Joined:
    Oct 18, 2002
    Messages:
    36,978
    Likes Received:
    10,634
    For some reason, when I try to open iTunes on my computer, I get that windows message saying "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience." before it opens.

    I've tried rebooting several times and I still get that message. Normally, I would just uninstall and reinstall it, but I'm afraid if I do that, I'm going to lose all my music.

    Anyone else ever have this problem and if so, what did you do? Any help would be greatly appreciated.
     
    #1 ima_drummer2k, Oct 23, 2006
  2. Rockets Red Glare

    Rockets Red Glare Member

    Joined:
    Jul 20, 2001
    Messages:
    1,396
    Likes Received:
    52
    I had this problem before...just go to the Apple website & download the most recent version. It will replace the version you have & you will not lose any music.
     
    #2 Rockets Red Glare, Oct 23, 2006
  3. SwoLy-D

    SwoLy-D Member

    Joined:
    Jul 20, 2001
    Messages:
    37,619
    Likes Received:
    1,460
    Before you RE-INSTALL, find a file within your username's folder that is named "LIBRARY.XML". This contains the listings of all your songs. Unless you specifically ask, iTunes will not delete ANY music. In case your library is not there, all you have to tell your new installation of iTunes is where the library file is. You should NOT have to do this, as any installation searches for previous existance of libraries and files from earlier versions.
     
    #3 SwoLy-D, Oct 23, 2006
  4. ima_drummer2k

    ima_drummer2k Member

    Joined:
    Oct 18, 2002
    Messages:
    36,978
    Likes Received:
    10,634
    OK, I updated it to the newer version. No problem. Then I opened it to make sure that was the problem. It opened with no problem.

    Then I rebooted and it prompted me to install the iPod software. So I put my disk in and it said it couldn't find any software. Whatever, so then I removed the Quicktime it installed with it because I use the quicktime alternative.

    Then, when I tried to open iTunes again, I get the same message. :mad:
     
    #4 ima_drummer2k, Oct 23, 2006
(You must log in or sign up to post here.)

Share This Page